Returns & Exchanges

We want you to love your purchase; if you are not completely satisfied, you can return your items within 30 days of delivery to support our mission. Every return is handled with care to ensure your contribution to animal rescue efforts remains impactful.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to start the process.

  • 2.
    Pack Your Items

    Securely place the unworn fashion items with original tags attached into their original packaging.

  • 3.
    Attach Shipping Label

    Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.

  • 4.
    Receive Refund or Credit

    Once our warehouse receives and inspects your items, we will issue a refund to your original payment method within 7-10 business days.